Privacy Policy

Effective Date: March 19, 2020

At JetFinance, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services. By accessing or using our platform, you agree to the terms of this policy.

What does this Privacy Policy Cover

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

We collect information that helps us provide, improve, and personalize our services to you. The types of information we collect include:

Personal Information: Your name, email address, contact details, and identification documents (e.g., passport or driver’s license) to verify your identity.
Transaction Information: Details of the transactions you perform on our platform, including amounts, types of assets, and parties involved.
Technical Data: Information about your device, IP address, browser type, and usage data to improve the performance of our services.
Financial Data: Your payment and transaction data, including credit/debit card details, cryptocurrency wallet addresses, and banking information for deposits and withdrawals.

How We Use Your Information

At JetFinance, we uses the information we collect for various purposes, including:

Service Delivery: To process transactions, facilitate payments, and provide you with a secure and personalized experience on our platform.
Account Verification: To verify your identity in compliance with regulatory and legal requirements (e.g., KYC, AML laws).
Customer Support: To respond to your inquiries, troubleshoot issues, and improve our customer service experience.
Security & Fraud Prevention: To detect, prevent, and mitigate fraudulent activities and ensure the security of your account and our platform.
Improvement of Services: To monitor and analyze usage trends, improve the functionality of our platform, and enhance the overall user experience.

How We Share Your Information

JetFinance, does not sell or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: With third-party service providers that assist us in delivering our services, such as payment processors, cloud hosting, and identity verification providers.
Legal Obligations: If required by law, we may disclose your information in response to a subpoena, court order, or legal process.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data:

Access & Correction: You can request access to your personal data or ask us to correct any inaccuracies.
Data Deletion: You may request that we delete your personal data, subject to legal and regulatory requirements.
Withdraw Consent: You can withdraw your consent to the collection and processing of your data at any time.

To exercise any of these rights, please contact us our support.

Your Data Security

We implement industry-leading security measures to protect your data, including encryption, firewalls, and secure access protocols. Despite our efforts, no online platform can be 100% secure, and we encourage you to take precautions, such as enabling two-factor authentication and safeguarding your passwords.

Cookies and Tracking Technologies

JetFinance uses cookies and similar technologies to track user activity and improve our platform’s performance. These technologies help us understand how you interact with our services and personalize your experience. You may disable cookies through your browser settings, though this may affect the functionality of our services.

International Data Transfers

Your information may be transferred to, stored, or processed in countries outside of your home country, including countries that may not have the same data protection laws. We ensure that such transfers are made in compliance with applicable laws and that your data remains protected.

Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website or via email. Your continued use of our services after such changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at here.